5 Takeaways from the Salesforce Admin Training Class

SFDC admin trainingSo you just finished your week long Salesforce.com Admin Training class and your head is spinning.

Not to worry, you are not the only one. Take a breath, let the dust settle, and try to remember the most important things you learned from you class and write them down. Below are 5 key things I learned.

1) Don’t Feel Overwhelmed 

The training is 5 days of non-stop Salesforce. More is covered in the class than you will remember. The best thing you can do now is take a break from looking over anything. Enjoy the next day or the weekend, and then  re-visit what was covered in the class.  This will not only help you relax, but it will also give you a good idea of what you were able to remember from the training.

2) Take Notes 

This may seem like a no brainer, but it is something that you can easily forget when trying to pay attention to so much information. Not only will taking notes help you remember more, but it will also allow you to go back and review some key subjects you may have forgotten. Notes are extremely helpful when studying for the exam as well.

3) Get to Know Your Fellow Classmates

Everyone in your class is there for the same reason, but they come from different backgrounds. Talk to your classmates. It is interesting and educational to learn about all of the different types of companies that are using Salesforce as well as the different business and sales processes they use.

4) Even Certified Admins Don’t Know Everything

Once you get certified there will be plenty of situations where you do not know exactly what to do to fix a problem in Salesforce or set up. The system is changing constantly for the better. If the situation arises when you do not know something, use the Salesforce.com help page. It is a great way to get answers quickly and is very well documented.

5) Study, Study, Study


Another no brainer, but odds are if you do not have any Salesforce experience and only take the class before your Admin Certification exam, you will not pass. Whether you are studying by yourself or with a group, you should use multiple resources. I found that using flashcards and setting up my own FREE SFDC Developer environment helped me the most. There are a lot of notes, sample questions, and practice exams out on the internet, but beware, these do not all have correct information. If there is anything you are unsure of, be sure to check numerous sources. Or, better yet, test it out yourself in your Developer org.

Speaking of preparing for the exam, if you have not already taken the class and would like to do so, you can sign up for a training class.

If you have already taken the Salesforce Admin Training class, and would like some tips on how to prepare for the Certification Exam, you can view our President’s blog post.