Salesforce growth & managed services

  • Are you getting the most out of your Salesforce investment?
  • Does your team have all the skills needed to accomplish mission-critical projects?
  • How much revenue are you leaving on the table through lost efficiency?
  • Is it challenging hiring & retaining a team of experts in all the Salesforce clouds you’re looking for?
Tackle mission-critical projects

bring onboard certified Salesforce & revenue operations experts

When you think of managed services, you may envision an outsourcing call center where you send service tickets. That’s not what OpFocus is about. Our experts are an extension of your team. Work with a project manager that knows your system, processes, and growth goals inside and out. Leverage our Salesforce and revenue operations expertise during the planning process and we'll guide your team to organizational growth.

Features

  • + proactive management & on-demand resourcing When you partner with OpFocus, we’re invested in your projects and co-own your initiatives. Working as an extension of your team, we actively drive your initiatives forward using best practices. Leverage our teams decades of experience and hold your initiatives to the high standard OpFocus brings to every project. If it’s time to put your projects into hyperdrive, we’re ready to fire up our engines.
  • + make the most of your Salesforce investment It’s not only about “managing your system," but also optimizing existing processes, and taking advantage of all the OOTB functionality at your disposal.
  • + broaden your bench No matter what project your team’s taking on, we have the expertise to drive it forward: Salesforce & tech stack strategy, campaign management & marketing operations, system configuration, quoting & billing automation, data cleaning & management, Salesforce analytics, training for end-users, administrators, managers, and executives, integrating platforms to create a 360º view of your customer, development, security and access, and ongoing support.

tackle mission-critical projects







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    hear it from our customers

    Some of Our Happy Clients

    OpFocus’ methodology for growth & managed services success:

    BLUEPRINT
    • targeted process review & system health check
    • prioritization & resource allocation
    EXECUTE
    • monthly sprints & collaborative working calls
    • release management
    CAPACITY BUILDING
    • empowering & training internal ops to own new functionality
    • steering committee; streamlined decision making

    conversions

    Are there leaks in your demand funnel? Ensure your hard-earned demand doesn’t go to waste. Convert more opportunities, close more business, and turn customers into advocates.

    CAC to LTV ratio

    Does your marketing investment keep growing, but you lack clear visibility & metrics to back up your ROI? Sleep soundly at night knowing that you’re targeting the right buyers, effectively converting demand through the funnel, and maximizing revenue from each new customer. 

    pricing

    Are you losing to competitors because you can’t get quotes to customers fast enough? Standardize pricing, automate quoting & approvals, improve margins, trust your renewal data.

    churn & retention

    How many of your customers churn simply because customer success did not reach out to renew their contracts in time? Surface timely usage metrics, automate renewals, and retain more customers.

    scalability

    Are your people, processes, systems, data, reporting, and governance aligned and ready for hypergrowth? Gain confidence that you are prepared for sustainable growth to become the next SaaS unicorn.