How We Help Clients Navigate the SaaS Landscape

What’s the best way to get around San Francisco during Dreamforce? You have so many options: walk or bike, Uber or Lyft, Bird or Lime. And how best to navigate the SaaS landscape?

But there’s one option that has no substitute — a chartered trolley — and our clients agree!

The trolley ride was a unique way to experience San Francisco at night, especially during Dreamforce. We made our way up and down the city’s storied hills, waving to friends and fellow SaaS professionals along the way, navigating the crowds of the conference from the comfort of our cable car.

I’ve worked with OpFocus for 10 years now at 3 different companies, as I’ve moved in my career I’ve brought OpFocus with me – Elizabeth Skiller with Quantros

We love creating incredible experiences for our clients, not just during conferences, but throughout our entire engagement with them. It’s our privilege to join our clients on their growth journey, including all the ups and downs along the way. The SaaS industry can be a crowded place, and we see it as our duty to help our clients navigate the landscape — figuratively and literally.

And that’s why we think a chartered trolley is the best way to get around San Francisco during Dreamforce — because we’re going to help you your growth goals — just remember to enjoy the ride.

Ready to navigate the SaaS landscape? Let our Growth Advisors help you map out your roadmap!

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April 8, 2020

Brian Waterson

about the author

Brian Waterson

As Senior Director of Operations, Brian’s job is to ensure that his colleagues in Marketing, Sales, Delivery, and Finance have the systems, tools, and processes they need to excel in their daily work. For him, the role is most rewarding when he is enabling the rest of the company to do their job even better. 

His Salesforce career spans about a decade, split almost equally between client-facing consulting work and internal system administration and product ownership. Like many people, Brian fell into Salesforce work accidentally and was quickly hooked. Some of you may remember him from his previous days at OpFocus in 2013-2017 where he worked with many fantastic clients.

Brian holds a BA in International Relations from Boston University and a MA in International Conflict Studies from King’s College London.

For Brain, one of his favorite Salesforce features is Analytics CRM (formerly TableauCRM / Einstein Analytics / Wave.) Compared to standard Salesforce dashboards, he feels it provides much more flexibility when visualizing and joining data. It has been great to introduce it into the OpFocus product mix!

We often forget that it is now Salesforce, but he is also a huge fan of Slack. Brian is excited to see how Salesforce better integrates the two platforms in future releases.