For Developers

  • Insufficient Access Error
    June 7, 2017

    Troubleshooting that Pesky “INSUFFICIENT ACCESS ON CROSS REFERENCE ENTITY” Error

    If any of you have ever dealt with the dreaded "INSUFFICIENT ACCESS ON CROSS REFERENCE ENTITY" error, you will probably agree that this is one of worst errors to debug in Salesforce. There is virtually no information with the error that helps identify the problem. Most of the time I find that there is a permission issue on a lookup field that

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  • Round Robin Assignment
    May 23, 2017

    Round Robin Assignment Using Public Groups in Salesforce

    Do you like the idea of Omni Channel's round robin routing but want to assign records to offline users? Well, with Public Groups in Salesforce and a little Apex, you can! Let's pretend that when a Contact is created, we need to set the owner of the Contact in a round robin fashion based on picklist field values on the Account. F

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  • Salesforce-Slack Integration
    May 18, 2017

    Get Slack Messages Directly from Salesforce

    Do you want to integrate your Salesforce with Slack so users can get notified when there is important activity that requires their attention? Slack makes this incredibly easy, sexy, and it is well documented... for the most part. If you need to a go-to guide for this use case, read on! First of all—big shout out to Christophe Coe

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  • December 17, 2012

    Why Isn’t My Apex Trigger Firing?

    Have you ever written a trigger and tested it to the point where it’s working perfectly, only to discover that your trigger isn’t firing? Frustrating, isn’t it? I mean, triggers always fire when the object is inserted, updated, deleted, or undeleted! Don’t they? It turns out there are several circumstances when even the best-w

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