For Administrators

  • Email Log
    January 23, 2014

    How to Find and Make Sense of Salesforce Email Logs

    It is critical to be aware of Salesforce Governor Limits.  Hitting a limit can stop your business processes.  If your processes rely on email, how do you monitor the 1,000 emails per day Governor Limit?  In this post I'll introduce the Email Log Files, where  you get a detailed breakdown of the emails sent by your Salesforce org. Salesforc

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  • March 7, 2013

    A Salesforce Mystery – Customizations Active or Inactive by Default

      One of the mysteries of Salesforce world is the logic behind which customization features are active or inactive by default. It is almost comical how seemingly innocuous customizations such as Email Templates are initially set as dormant, while potentially damaging ones such as Validation Rules are live, even if not completed or test

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  • May 4, 2012

    Email to Salesforce – Overview of a Top 3 Productivity Feature

    One of my favorite features in is Email to Salesforce.  It allows Users to send an email from their preferred mail client, BCC a unique email address, and have that email copied into Salesforce and associated with a Lead or Contact, Account and open Opportunity.  It even supports file attachments being copied into Salesforce!

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