Kyle Chagnon

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Building Capacity with Robert Glazer
In a year as unexpected as the one we’ve just experienced, what happens if you keep going, taking care of what needs to be done to stay afloat, but not consciously building strength for yourself? This is what Robert Glazer’s 4 capacities quiz seeks to answer. The four capacities is a framework on how to develop your spiritual, intellectual
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End of Year Operations: Dos and Don’ts
The end of the year is stressful for even the most veteran DevOps leader. There are mission-critical projects, process changes, and numerous action items that have likely piled up. How can you successfully manage this long list and set your team up for success in the new year? Two of our SaaS leaders, MJ Kahn and David Carnes, discussed the en
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Seismic Selects OpFocus to Facilitate Rapid Growth using Salesforce and CPQ
Burlington, MA ,– November 11, 2020 – OpFocus, a leading implementation consultancy for SaaS companies, today announced Seismic engaged it to transform the company’s Salesforce system into an efficient and trusted source, and implement Configure Price Quote (CPQ). As a result of the engagement, Seismic can more effectively support the co
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Meet Some of the All-Star OpFocus Development Team!
People are at the heart of every company, and OpFocus is no exception.  Our team members not only provide the expertise and experience our clients need but are a reflection of our people-first mindset. Naturally, it’s only fitting to take time and highlight some members of our fantastic development team. Learn about who our developers a
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Integrating your SaaS Platform with Salesforce – Everything you need to know
Every SaaS platform should be integrated with Salesforce. It’s the only way to ensure the mission-critical data your users rely on is available where and when they need it. It’s so crucial to your team’s success yet many have questions about how to seamlessly and effectively integrate platforms. As your SaaS growth experts, our in-house
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Taking care of your SaaS team: Self-Care Summer
“People First” has always been one of the core values here at OpFocus. This includes our clients, the SaaS community, and of course our team. Over the summer we challenged our team members to make sure they take care of themselves over the summer. In this “Self-Care-Summer” we encouraged them to set goals related to their physical and
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How to get started with CPQ?
If you had to name the easiest way to grow your SaaS company, what would it be? You likely thought about reducing customer churn. CPQ is hands down the best type of system to make the renewal process less painful and streamline the renewal process. Unfortunately, far too many teams have little to no experience with CPQ and don’t know where t
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Win-Win Relationships: Elevating the Salesforce Community
OpFocus Core Value, Win-Win: We find the win-win and ensure that no party comes out on the losing end of a difficult decision. We value the goals & needs of our clients, partners, and team members. We live this ideal internally, with our clients, and with the tech community as a whole. As SaaS growth experts specializing in Salesforce
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Today’s SaaS Trends – SaaStr Summit 2020
Every year we look forward to connecting with and learning from the SaaS community. SaaStr Annual 2020 recently brought together dozens of industry leaders to share their thoughts on the trends and challenges that impact their business. There were a few sessions that really stood out to me and left a lasting impact. Let’s relive the most mem
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Best Practices That Set OpFocus Apart
Here at OpFocus, we reinforce industry best practices during every project. These best practices ensure that we provide a level of excellence to our clients that few other companies are able to. After sitting down with a few of our practice leads, I've compiled a list of best practices that are crucial to the success of our team. Watch for you
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