With both B2B and B2C experience in sales and delivery at OpFocus, Astrid Domenico brings an invaluable perspective to clients and partners: listening carefully, thinking creatively and applying product expertise to business needs. Astrid is responsible for OpFocus’s client success strategy. As with the rest of the team, Astrid engages new and existing clients with our trademark Win-Win approach and Rockstar service.
Astrid began her tenure at OpFocus in 2008 as an Implementation Manager. In this role, Astrid was responsible for over 50 deployments of the Salesforce.com platform, which provided rich experience in system design, project methodology and successful rollouts. Before joining the OpFocus team, Astrid worked in small business consulting, the mortgage industry and as director for various non-profit programs for children and young adults.
Astrid holds Salesforce.com certifications for Service Cloud Consultant, Sales Cloud Consultant, and Advanced Administrator as well as a Bachelor of Arts degree in Government from Smith College.