Veena Sundara-Heragu

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Troubleshooting that Pesky “INSUFFICIENT ACCESS ON CROSS REFERENCE ENTITY” Error
If any of you have ever dealt with the dreaded "INSUFFICIENT ACCESS ON CROSS REFERENCE ENTITY" error, you will probably agree that this is one of worst errors to debug in Salesforce. There is virtually no information with the error that helps identify the problem. Most of the time I find that there is a permission issue on a lookup field that
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Salesforce Lightning – Customizable Polymorphic Lookup Component
If you have been using Salesforce Lightning Experience, you probably are familiar with the Lightning Polymorphic Lookup. For example, you will see it while creating Tasks, in the "Name" and "Related to" fields: Basically, you get to chose the "type" of SObject; when you type text, a search is performed on the appropriate SObject.
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Round Robin Assignment Using Public Groups in Salesforce
Do you like the idea of Omni Channel's round robin routing but want to assign records to offline users? Well, with Public Groups in Salesforce and a little Apex, you can! Let's pretend that when a Contact is created, we need to set the owner of the Contact in a round robin fashion based on picklist field values on the Account. F
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Lessons Learned From My First Lightning Component
I decided to write my first Lightning component and, as always, found it easier to "borrow" some code from a fellow blogger and modify it to suit my needs. It turned out to be quite an interesting journey and I ran into various issues that I could not find answers to easily.  I am going to share some of them with you so you can avoid thes
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