As the Director of Technical Engagements, combined with 16 years of deep business and technology knowledge, Jim Simon oversees our largest and most complex Salesforce implementation, optimization and development projects. Jim joined OpFocus in October 2015. Prior to joining OpFocus, Jim had spent 7 years building and leading IT departments in rapidly growing start-ups. Jim most recently was the Director of Information Technologyat Next Step Living where he led all aspects of the IT department–heading up Enterprise Applications, including Salesforce, IT Infrastructure and Operations, Business Technology and Application Development groups. Before joining Next Step Living, Jim was Director of Information Technology for Mercury Solar Systems, where he first implemented Salesforce.
Throughout his career, Jim has gained vast experiences in project management, business, technology and innovative problem solving. He is a results driven technologist with an insatiable passion for solving meaningful and complex business problems by designing innovative solutions and leveraging cloud-based technologies.
Jim is a proud veteran of the United States Air Force where he worked as an Aircraft Electrical Engineer, routinely being deployed all over the world.
Jim has earned a Bachelor of Business Administration in Management Information Systems from Western Connecticut State University and a Master of Business Administration from Northeastern University.